Recent Articles

The Pros & Cons of the Commonly Used Booking Restrictions

The Pros & Cons of the Commonly Used Booking Restrictions

Reservation On Apr 27, 2015  By  0

Every hotelier has used a restriction in their pricing strategy at one time or another. Whether a minimum length of stay (MinLOS) requirement over a Read More

hasmi asia

Marina Bay Sands contributes to the development of HSMAI Southeast Asia Chapter

Revenue Management On Apr 27, 2015  By  0

McLEAN, VA — Marina Bay Sands has made a US$180,000 grant to the Hospitality Sales and Marketing Association International to develop the association’s chapter in Read More

Keys to Increasing Hotel Reservations Effectiveness

Keys to Increasing Hotel Reservations Effectiveness

Reservation On Apr 26, 2015  By  0

When the following principles are applied each and every call, the voice channel can be a surprisingly simple and cost effective area in which to Read More

Automation revenue manaement

Automation in Hospitality Revenue Management

RM System On Apr 22, 2015  By  0

The slogan of the successful Revenue Management is to sell the right product to the right customer at the right time and for the right Read More

Lookers To Bookers

From Lookers To Bookers: How Your Online Reputation Can Be Your Best (Or Worst) Asset

Reservation On Apr 19, 2015  By  0

Digital word of mouth is the new marketing powerhouse. With the explosion of news and content through media over-sharing in the digital world, it can Read More

5 comp-set tips for independent hoteliers

5 comp-set tips for independent hoteliers

Back To Basics On Apr 19, 2015  By  0

Competitive sets can be useful tools to help drive profits, but it’s important to think carefully about the hotels you select.   “Oversight of an Read More

OTAs  Friend or foe

OTAs: Friend or foe?

OTA On Apr 17, 2015  By  0

If you ever attend a party with hoteliers, or if you know someone working in the hospitality marketing sphere, one sure way to spark a Read More

Hotel revenue management software 1

Hotel revenue management software has its Pharrell Williams moment

RM System On Apr 15, 2015  By  0

Since the 1990s, revenue management software (RMS) has promised to take the guesswork out of rate-setting. Yet most hotels still don’t use it. That may seem odd, given the Read More

Customer Experience Strategy

Customer Experience Strategy for hotels and how it can Generate More Revenues

Hospitality On Apr 14, 2015  By  0

Customer experience as a concept is not alien concept to the hotel industry; some might even suggest that hotel industry invented customer experience. With its Read More

hotel employee

The 10 things you should never say to a hotel employee

Hospitality On Apr 9, 2015  By  0

1. “Do you have a banquet room or meeting space our kids can play in?” We get that you can’t accept you are now a Read More