Bonnie Buckhiester

About Bonnie Buckhiester

Bonnie Buckhiester is the principal of Buckhiester Management Limited, the leading Revenue Management consulting and developmental training firm in North America for the hospitality industry. Founded in 1995, now with offices in Vancouver, Seattle and Washington, DC,

Ms. Buckhiester’s career in travel, tourism and hospitality is extensive and multi-dimensional including positions as Senior Vice President, Operations for a major North American hotel REIT; General Manager for two 4½-diamond hotels, and General Manager Operations for a major tour operator. Her diverse product knowledge of hotel, tour, cruise, air, rail and car rental inventories offers a unique cross-fertilization of industry strategies.

She holds a Bachelor Degree from the University of Illinois, a Certification in Revenue Management from Cornell University and a Certification from the Hospitality Managers Development Course at Guelph University. She is also a member of the prestigious industry organization, the International Society of Hospitality Consultants and sits on the Board as Vice President for this highly respected organization. Ms. Buckhiester is a sought after speaker internationally for both the hospitality industry and interdisciplinary events & conferences, as well as an accomplished author of numerous industry articles and a regular columnist for HotelNewsNow.

Ms. is also the co-creator of REVRoadMap®, a proprietary, trademarked Revenue Management (RM) business process designed to enable clients to develop RM as a core competency with full integration of both strategic and tactical skills.

This process is supported by comprehensive RM audits and by REVolution®, a one-of-a-kind Learning Program comprised of practical decision support tools, interactive workshops and coaching sessions for Revenue Teams. This “toolkit” is designed to guide users through the most critical components of RM in both rooms and food and beverage. It offers a perfect bridge between everyday practices and high-tech solutions.

With this proprietary approach and hands-on toolkit, Buckhiester Management offers RM development at all levels focusing on practical application rather than theory. Buckhiester’s unique processes have yielded extraordinary incremental revenue levels for over 600 hotels and resorts in 20 countries, with ROI results typically less than 8 weeks. Clients include brands such as Accor, Fairmont, Pan Pacific, Best Western, Delta, Dolce, Joie de Vivre, as well as ownership companies such as Oxford Properties and Strategic Hotels.

Recent Articles by Bonnie Buckhiester

Total Hotel Revenue Management

Total Revenue Management: Are Hotels Talking About It or Doing It?

Revenue Management On Oct 26, 2019  By  0

In April 2013 I wrote an article for Hospitality Upgrade magazine about Total Revenue Management. My premise was that by the year 2020 the industry Read More

Revenue Manager 12

The Evolution of Revenue Management – What Generation is Your Revenue Manager?

Revenue Manager On Nov 26, 2018  By  0

Webster’s Dictionary defines ‘generation’ in various ways. One definition is…”all of the people born and living at about the same time, regarded collectively”. Another is…”a Read More

How effective is your revenue meeting

How effective is your revenue meeting?

Revenue Manager On May 25, 2013  By  0

It’s Wednesday morning at 10 a.m. The boardroom’s booked, the report packages are ready and the “usual suspects” enter the room to participate in the Read More

Revenue Manager3

Seeking a New Generation of Revenue Managers

Revenue Manager On Feb 18, 2013  By  0

We created the first generation of revenue managers in what seems like a billion years ago. These individuals were often reservation supervisors or managers artificially Read More