Peter O’Connor

About Peter O’Connor


Peter O’Connor is Academic Director and Professor of Information Systems at Institute de Management Hotelier International (IMHI), an MBA program specialising in international hospitality management administered by ESSEC Business School, France. He received his Doctorate in hospitality e-commerce from Queen Margaret University College, Edinburgh, holds a Master’s degree in Management Information Systems from Trinity College, Dublin and a Bachelor of Science degree in Hotel and Catering Management from the Dublin Institute of Technology.

 Dr. O’Connor’s primary research, teaching and consulting interests focus on the use of technology in the hospitality and tourism sectors. He has developed expertise on the use of electronic channels of distribution in tourism, and on how information technology can be used to enhance both the management and operational effectiveness of hospitality organizations.

 Based on his work, he has authored two leading textbooks on technology in the hospitality business – “Using Computers in Hospitality” (Cassell, UK, 2000 – now in its fourth edition) and “Electronic Information Distribution in Hospitality and Tourism Industries” (CABI, UK, 1999), as well as numerous articles in both the trade and academic press. In addition he serves on the editorial board of the International Journal of Hospitality Management, Information Technology & Tourism, the International Journal of Hospitality and Tourism Technology and The Cornell Hotel Administration Quarterly, and is an active member of organizations such as HITA (Hospitality Information Technology Association), HFTP (Hospitality Finance & Technology Professionals) and IFITT (the International Federation of Information Technology in Tourism). Recently he was awarded the prestigious Best Research Paper award at the 2002 ENTER Technology in Tourism conference by the International Federation for Information Technology in Tourism.

 Dr. O’Connor has taught professional seminars on technology management for a variety of leading international hospitality companies, including Group Accor, Intercontinental Hotels & Resorts, Kempinski Hotels & Resorts, the British Tourist Board, the International Hotel & Restaurant Association, the European Commission and the World Tourism Organisation Business Council. He is also a regular speaker at academic and industry conferences on technology-related issues and trends. Prior to joining IMHI, Mr. O’Connor was a lecturer in hospitality computer applications at the Dublin Institute of Technology and an associate lecturer at the Michael Smurfit Graduate School of Business, University College Dublin. He has held a visiting position at the Cornell School of Hotel Administration and worked in a wide variety of positions in the international hospitality industry in sectors ranging from luxury hotels to contract food services.




Recent Articles by Peter O’Connor


Hotel Website as Distribution Channel, What do you need to know about it

Working with OTAs: The Indirect Distribution Dilemma

OTA On Jun 28, 2021  By  0

Although perceived as a service industry, hotels today are essentially a real estate business, with owners utilising guest service as a tool to maximise financial Read More

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2014 – the year of détente between the hotel industry and Online Travel Agents?

OTA On Jan 27, 2014  By  0

With Online Travel Agents (OTAs) continuing to leverage their ever-growing market power, both rising costs and an increased loss of control over distribution are undoubtedly Read More

getAsset

By Taking On Expedia and Booking.com, are Smaller Hotels Biting the Hand that Feed Them

OTA On Oct 28, 2013  By  0

This isn’t the first time that online travel agencies (OTAs) like Expedia and Bookings.com have been in hot water. Only last year a lawsuit was Read More