Tom Costello

About Tom Costello


Tom Costello is CRE industrial & Office investment advisor at Marcus & Millichap a company help clients to creat and preserve wealth .

Tom wa the CEO and managing director of IGroupadisors , a performance improvement consulting firm that specializes in the hospitality and travel verticals .




Recent Articles by Tom Costello


Underperform

How Hotel Owners and GMs can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 1

Hospitality On May 20, 2014  By  0

 I solicited responses from hospitality professionals to weigh in on what they felt were the Top 10 Reasons Why Hotels Underperform and decided to share Read More

Linked in for sales

A LinkedIn Prospecting Guide For Hotel Sales Managers

Linkedin On Feb 27, 2013  By  0

I received a call the other day from a hotel sales manager who was seeking my advice because he was struggling to meet his sales Read More

Customers Complaining

Meet Your Complaining Customers, What Causes Them To Complain, And How Complaints Affect Your Business

Hospitality On Jul 4, 2012  By  0

If you are a manager, frontline or back-of-the-house employee in the hospitality industry, or in any business for that matter that provides customer service, you Read More

under performance

How Hotel Owners and GMs can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 2

Hospitality On Jun 20, 2012  By  0

In Part I, I covered the first five reasons why hotels underperform in response to what hospitality professionals felt were the top 10 reasons why hotels underperform. Read More