Hospitality

This article is designed to include the keys to business planning and development success but there are changes occurring in our industry that require monitoring. Read More

Hotels are getting more people to join their loyalty programs than ever before. Now they just need to raise their engagement levels to keep them Read More

STR is proud to present our infographic which highlights how the global hotel industry scene was shaped in 2015. Explore all the data insights for Read More

TripAdvisor today announced the winners of its Travellers’ Choice awards for hotels. Now in its 14th year, the Travellers’ Choice awards have recognised more than 7,000 properties Read More

2016 promises to be the most profitable year our industry has ever seen due to strong rate growth, minimal supply impact, low interest rates and Read More

2016 promises to be the most profitable year our industry has ever seen due to strong rate growth, minimal supply impact, low interest rates and Read More

Hotel salespeople are inundated with booking inquiries from meeting planners and guests alike. Closing those sales starts with a good first impression. One thing most Read More

  From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue on existing Read More

If someone would have surveyed hotel managers 15 or 20 years ago about the future role of their front desk staff, my guess is that Read More

Somewhere on most hotel financial statements, usually towards the bottom, is a major heading called Non-Operating Income and Expense. Before the 11th Edition of the Uniform Read More