Top 10 Hospitality Industry Trends in 2015

Top 10 Hospitality Industry Trends in 2015

Hospitality On Dec 17, 2014  By  0

1. Millennials have become the fastest growing customer segment within the hospitality industry. Exploration, interaction and experience are the major focus of Millennials who are willing Read More

Better Focus On Using Lead Tracking Could Increase Hotel Sales Closings

Better Focus On Using Lead Tracking Could Increase Hotel Sales Closings

Hospitality On Dec 8, 2014  By  0

In providing training for hotel sales and catering departments Better Focus On Using Lead Tracking Could Increase Hotel Sales Closings , I usually find that Read More

Be thankful for great hospitality and customer service

Be thankful for great hospitality and customer service

Hospitality On Dec 1, 2014  By  0

I generally don’t use this blog to air my personal experiences, but recent events have reminded me of a few things that I think would Read More

Leverage Holiday Traveler Trends

How Hoteliers Can Leverage Holiday Traveler Trends

Hospitality On Nov 19, 2014  By  1

The holiday season is just right around the corner, which means hotels need to take advantage of the increased revenue and direct online bookings it Read More

5 digital marketing trends for 2015

5 digital marketing trends for 2015

Hospitality On Nov 18, 2014  By  0

I know, it’s always a tricky thing to (try to) predict the future but it’s also a fun exercise. It’s a sound way to reflect Read More

Hotel Renovation

5 tips for a successful hotel renovation

Hospitality On Oct 29, 2014  By  0

  All hotels will require some form of renovation work at one stage or another, whether it is small repair work or a large scale Read More

hospitality management

What is hospitality?

Hospitality On Oct 21, 2014  By  0

Traveling is a perfect time for self-reflection, and staying at a hotel is likewise great for contemplating aspects of our industry. As I sit in Read More

Top 5 challenges

Top 5 challenges hotels face

Hospitality On Oct 16, 2014  By  0

  Working with hotels for almost two decades now has given me so much insight on what they encounter on a daily basis. From menial to Read More

Reputation management- its impact on hotel revenue

Reputation management: its impact on hotel revenue

Hospitality On Sep 6, 2014  By  0

So firstly, what actually is Reputation Management? Reputation Management is the managing of a company’s reputation – most companies will implement it through three separate Read More

5 best practices in hospitality customer service

5 best practices in hospitality customer service

Hospitality On Jul 24, 2014  By  0

Customer service is of vital importance to the hospitality industry. The level of service can make or break a hospitality venture, so it is important Read More