How to convert calls, lower distribution costs

Hotel Distribution Cost: The Only Cost Driver That Can Save Your Property’s Bottom Line in 2017

Revenue Management On Oct 27, 2016  By  0

At the recent Lodging Conference in Phoenix, AZ both STR and CBRE projected a rather bleak picture of where the industry is heading in 2017: Read More

Beyond the Hotel true Competitive set, how many Corrective Competitive Set your hotel has

Beyond the Hotel true Competitive set, how many Corrective Competitive Set your hotel has?

Back To Basics, Blog On Oct 27, 2016  By  0

A competitive set might be the most important tool hotel operators have at their disposal, that shows where your hotel stand against your competition on Read More

Revenue strategies

Revenue Strategies for Boutique Hotels

Back To Basics On Oct 12, 2016  By  0

The market is poised for boutique hotels to make an impact on the hotel industry like they never have before. With an expected soft landing Read More

Hotel Spa Reservations Training Tips

Resort Reservations Agents: It’s NOT Our Job To Help Them Find What’s Available, But Rather To Help Them Decide To Book Right Now

Reservation On Aug 8, 2016  By  0

Besides providing reservations sales training and telephone mystery shopping for the lodging industry, many companies have hired me to do consulting regarding their overall sales Read More

Spa Reservations Training Tips

Beauty. Spa. Wellness. What is the Next Big Trend for Hotels?

Spa On Jul 27, 2016  By  0

A new upscale hotel development without a spa or wellness centre? Quite probably no. What not that long ago was a differentiating service element now Read More

Upselling

Training Your Team For Upselling By Room Type And By Rate Option

Reservation On Jul 15, 2016  By  0

After several years of solid RevPAR growth, most hotels are now seeing the increases slow. Of course each market is different, but this leveling off Read More

Cost

How to calculate the real cost of each sales channel

OTA On May 27, 2016  By  0

Cheap? Expensive? Are you sure that you are measuring each action you carry out precisely? Grab your calculator and read this. Calculating the costs of Read More

Revenue Manager 10

Revenue Management 101 5 easy steps to successful Revenue Management for midscale and limited service hotels Part II

Back To Basics On Mar 2, 2016  By  0

In previous part of the article Ira Vouk, go through the concept of revenue management and how it could be implemented in the limited service Read More

Revenue Management 101

Revenue Management 101 5 easy steps to successful Revenue Management for midscale and limited service hotels Part I

Back To Basics On Mar 2, 2016  By  0

What is Revenue Management?  Why revenue needs to be managed? The answer is obvious: to increase profits. Unfortunately, not all hotel operators understand the importance Read More

Trend

[INFOGRAPHIC] Booking Patterns for Independent Hotels: Who, How and When

Reservation On Feb 26, 2016  By  0

Net Affinity’s booking engine processes and analyses tons of bookings every day. Looking at that data, we realized we’re sitting on a whole lot of Read More