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How Can Revenue Managers Improve The Quality Of Their Decisions?
This article discusses how revenue managers can make better decisions by overcoming common traps and biases. It’s hard to underestimate the importance of effective, timely, Read More

A revenue leaders response & best practice in a crisis
The rapid spread of the coronavirus from China and beyond has caused a rapid and sudden halt to tourism throughout Asia. Travel, as a luxury Read More

The Care and Feeding of Revenue Managers
Hospitality revenue managers are a unique breed. The language they speak is not always compatible with the language of group sales people. The result of Read More

Five common mistakes that revenue managers make
In short, Revenue Management is about taking control of supply and demand and in this way increasing the company’s profitability. A revenue manager’s tasks are Read More

The future of Revenue Management leadership: What should Revenue Manager know?
While the hospitality industry has an ongoing need for managers at all levels, the need is even greater for revenue managers who possess the long-term mindset, capabilities and Read More

The Evolution of Revenue Management – What Generation is Your Revenue Manager?
Webster’s Dictionary defines ‘generation’ in various ways. One definition is…”all of the people born and living at about the same time, regarded collectively”. Another is…”a Read More

5 ways to be a better Revenue Manager
Revenue management is an art, and like all art it’s a constantly evolving process that can never be mastered. In this area of ever-changing elements, Read More

Essential Daily Tasks of a Revenue Manager Exclusive
In order to be effective as a revenue manager, you need to be multi-tasking. It might seem overwhelming in the beginning but once you get Read More

Evolving expectations for revenue managers
Attracting and retaining top revenue management talent can be a challenge these days. Owners and general managers often ask me what appears on the surface Read More

5 Customer Concerns Revenue Managers Need to Address
In the first part of our series, we looked at 6 ways revenue managers can use data to make their hotel smarter. However, a revenue manager’s Read More