Recent Articles

The Key to REVPAR Recovery – New Business Development

RevPAR vs RevPOR vs RevPAG

Back To Basics On Oct 5, 2015  By  0

Let’s get the acronyms out of the way so there’s no confusion: – RevPAR = Revenue Per Available Room – RevPOR = Revenue Per Occupied Room – RevPAG = Revenue Per Available Guest The first term, RevPAR, Read More

14 tips to close the sale at your hotel

14 tips to close the sale at your hotel

Hospitality On Sep 20, 2015  By  0

Hotel salespeople are inundated with booking inquiries from meeting planners and guests alike. Closing those sales starts with a good first impression. One thing most Read More

The Key to REVPAR Recovery – New Business Development

Five methods for increasing your Revenue per Available Room (RevPAR)

Back To Basics On Sep 16, 2015  By  0

  A common problem often facing hoteliers is how to increase revenue per available room, so let me share some tried and tested solutions to Read More

analytics

Using data mining and analytics to your hotel’s advantage

Back To Basics On Sep 11, 2015  By  0

The hospitality industry is known as a highly customer-centered business and accumulates large amounts of customer data from central reservation systems (CRS), property management system Read More

The 2015 Smart Decision Guide to Hotel Property Management Systems

The 2015 Smart Decision Guide to Hotel Property Management Systems

Tech On Sep 6, 2015  By  0

Starfleet Media has announced the release of The 2015 Smart Decision Guide to Hotel Property Management Systems. Featuring analyst insights and expert recommendations for deploying a Read More

Meta Marks

12 Meta Marks You Should Add to All Hotel Revenue Reports

Revenue Management On Aug 26, 2015  By  0

In the post 7½ Habits of Highly Effective Hotel Revenue Managers I noted that the best RMs “think like a librarian.”  At the core of that habit Read More

billboard effect

OTAs and the billboard effect

OTA On Aug 6, 2015  By  0

In the tug of war between hoteliers and online travel agencies (OTA), have you ever wondered why hotels just don’t bother working with OTA anymore Read More

The Lowdown on Upselling: Good for Your Hotel, Good for Your Guests

Hospitality On Aug 4, 2015  By  0

  From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue on existing Read More

Profile of the New Revenue Manager

Profile of the New Revenue Manager

Revenue Manager On Jun 27, 2015  By  0

Revenue management is taking on a more strategic role in the hospitality industry, with growing responsibilities and new opportunities to expand the discipline and its Read More

Hotel ADR Rise vs Distribution Channels Cost, What Hoteliers Need to Calculate

Hotel ADR Rise vs Distribution Channels Cost, What Hoteliers Need to Calculate?

Revenue Management On Jun 9, 2015  By  0

According to the latest TravelClick data launched early May 2015,  Hotel bookings from individual business and leisure travellers spiked across a variety of digital channels Read More