In the post 7½ Habits of Highly Effective Hotel Revenue Managers I noted that the best RMs “think like a librarian.”  At the core of that habit Read More

In the tug of war between hoteliers and online travel agencies (OTA), have you ever wondered why hotels just don’t bother working with OTA anymore Read More

  From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue on existing Read More

Revenue management is taking on a more strategic role in the hospitality industry, with growing responsibilities and new opportunities to expand the discipline and its Read More

According to the latest TravelClick data launched early May 2015,  Hotel bookings from individual business and leisure travellers spiked across a variety of digital channels Read More

  Following extensive research among the 355 members of theInternational Association of Conference Centres, the association released its Top 10 Meeting Tech Trends for 2015, which are Read More

You are witnessing an upheaval within the Online Travel Agency space and it doesn’t necessarily spell good news for independent luxury hotels. Expedia buying Travelocity. Booking.com Read More

Accurately identifying a competitive set is important for a hotel market study because the data provide both a more accurate perspective on a hotel’s historical Read More

Predicting the future isn’t easy, but it’s the key to effective revenue strategy. The clearer the picture you have of upcoming demand, the better you Read More

  Nowadays, the majority of travellers use the Internet as their primary tool for discovering parts of the world they want to visit, attractions they Read More