Recent Articles

Drive Profitable Direct Bookings

The New Hotel Mantra – “Drive Profitable Direct Bookings

Reservation On Jun 8, 2015  By  0

You are witnessing an upheaval within the Online Travel Agency space and it doesn’t necessarily spell good news for independent luxury hotels. Expedia buying Travelocity. Read More


Beyond the hotel performance, How to Identify a Correct Hotel Competitive Set?

Back To Basics, Blog On Jun 1, 2015  By  0

Accurately identifying a competitive set is important for a hotel market study because the data provide both a more accurate perspective on a hotel’s historical Read More

The Secrets to Hotel Demand Forecasting

The Secrets to Hotel Demand Forecasting

Forecasting On May 28, 2015  By  0

Predicting the future isn’t easy, but it’s the key to effective revenue strategy. The clearer the picture you have of upcoming demand, the better you Read More


Why your hotel website should offer more than one language

SEO On May 26, 2015  By  0

  Nowadays, the majority of travellers use the Internet as their primary tool for discovering parts of the world they want to visit, attractions they Read More

Check List

Hotel Front Desk Training Checklist Circa 2015

Hospitality On May 26, 2015  By  0

If someone would have surveyed hotel managers 15 or 20 years ago about the future role of their front desk staff, my guess is that Read More

Kick out

“I’m out of here.”: 10 Ways Your Booking Engine Is Pushing People Out The Door Part 2

Reservation On May 24, 2015  By  0

The push to shift from dependency on OTAs and increase direct bookings has inspired hotels of all sizes to spend billions on driving traffic to Read More



Revenue Management On May 21, 2015  By  0

What is Dynamic Pricing? In this series we will discuss many of the revenue strategies and products that are available to hotels today. Let’s start Read More

hotel and flight wifi

All you need to know (probably) on hotel and flight wifi [INFOGRAPHIC]

Tech On May 21, 2015  By  0

You hear lots about our expectations of wifi – the need to get to information quickly means we expect it to be freely available. Vouchercloud Read More

Reducing Food and Beverage Costs

Fixed expenses aren’t really fixed

Hospitality On May 21, 2015  By  0

Somewhere on most hotel financial statements, usually towards the bottom, is a major heading called Non-Operating Income and Expense. Before the 11th Edition of the Uniform Read More

Financial & Competitive Advantages of an Effective Hotel SEM Strategy

Financial & Competitive Advantages of an Effective Hotel SEM Strategy

SEO On May 19, 2015  By  0

The following article was published in the Spring 2015 Boston Hospitality Review. Published with the permission of Boston University’s School of Hospitality Administration and the Read More