Recent Articles

Lookers To Bookers

From Lookers To Bookers: How Your Online Reputation Can Be Your Best (Or Worst) Asset

Reservation On Apr 19, 2015  By  0

Digital word of mouth is the new marketing powerhouse. With the explosion of news and content through media over-sharing in the digital world, it can Read More

5 comp-set tips for independent hoteliers

5 comp-set tips for independent hoteliers

Back To Basics On Apr 19, 2015  By  0

Competitive sets can be useful tools to help drive profits, but it’s important to think carefully about the hotels you select.   “Oversight of an Read More

OTAs  Friend or foe

OTAs: Friend or foe?

OTA On Apr 17, 2015  By  0

If you ever attend a party with hoteliers, or if you know someone working in the hospitality marketing sphere, one sure way to spark a Read More

Hotel revenue management software 1

Hotel revenue management software has its Pharrell Williams moment

RM System On Apr 15, 2015  By  0

Since the 1990s, revenue management software (RMS) has promised to take the guesswork out of rate-setting. Yet most hotels still don’t use it. That may seem odd, given the Read More

Customer Experience Strategy

Customer Experience Strategy for hotels and how it can Generate More Revenues

Hospitality On Apr 14, 2015  By  0

Customer experience as a concept is not alien concept to the hotel industry; some might even suggest that hotel industry invented customer experience. With its Read More

hotel employee

The 10 things you should never say to a hotel employee

Hospitality On Apr 9, 2015  By  0

1. “Do you have a banquet room or meeting space our kids can play in?” We get that you can’t accept you are now a Read More

Better understanding for Hotel Revenue Manager Job

Better understanding for Hotel Revenue Manager Job

Blog, Revenue Manager On Apr 7, 2015  By  0

Revenue management has developed from yield management and market analysis, where it is not secret or a passing fad, but it is critical to maximizing Read More

Late-cancel changes not a game changer

Late-cancel changes not a game changer—yet

Hospitality On Apr 4, 2015  By  0

It’s been a few months since Hilton Worldwide Holdings and Marriott International changed their hotel late-cancellation policies, and hoteliers say the process is all about Read More

5 personal ways hotels can increase revenue in 2015

5 personal ways hotels can increase revenue in 2015

Revenue Management On Apr 2, 2015  By  0

  Growth. It’s encouraging to start the year with travel industry forecasts projecting 7.6% RevPar growth, 4.1% ADR growth, and 3.4% occupancy growth. Where there Read More

rate transparency

Beating OTAs at their own game with rate transparency on your hotel website

OTA On Apr 1, 2015  By  0

There’s a lot of buzz in the hotel industry these days about the rising costs of acquisition. It seems that an increasing proportion of rooms Read More