Recent Articles

Customer Experience Strategy

Customer Experience Strategy for hotels and how it can Generate More Revenues

Hospitality On Apr 14, 2015  By  0

Customer experience as a concept is not alien concept to the hotel industry; some might even suggest that hotel industry invented customer experience. With its Read More

hotel employee

The 10 things you should never say to a hotel employee

Hospitality On Apr 9, 2015  By  0

1. “Do you have a banquet room or meeting space our kids can play in?” We get that you can’t accept you are now a Read More

Better understanding for Hotel Revenue Manager Job

Better understanding for Hotel Revenue Manager Job

Blog, Revenue Manager On Apr 7, 2015  By  0

Revenue management has developed from yield management and market analysis, where it is not secret or a passing fad, but it is critical to maximizing Read More

Late-cancel changes not a game changer

Late-cancel changes not a game changer—yet

Hospitality On Apr 4, 2015  By  0

It’s been a few months since Hilton Worldwide Holdings and Marriott International changed their hotel late-cancellation policies, and hoteliers say the process is all about Read More

5 personal ways hotels can increase revenue in 2015

5 personal ways hotels can increase revenue in 2015

Revenue Management On Apr 2, 2015  By  0

  Growth. It’s encouraging to start the year with travel industry forecasts projecting 7.6% RevPar growth, 4.1% ADR growth, and 3.4% occupancy growth. Where there Read More

rate transparency

Beating OTAs at their own game with rate transparency on your hotel website

OTA On Apr 1, 2015  By  0

There’s a lot of buzz in the hotel industry these days about the rising costs of acquisition. It seems that an increasing proportion of rooms Read More

Resolve Conflict1

Can Revenue Management Resolve Conflict between GOP PAR and REV PAR as Hotel Performance Indicator?

Back To Basics, Blog On Apr 1, 2015  By  0

Far in the past for the hotel industry analysis, there were two simple classic indicators used to measure the hotel performance: average room rate and Read More

The right channel for revenue management

The right channel for revenue management

RM System On Mar 30, 2015  By  0

The right channel for revenue management is the channel with the highest contribution, said Erik Weller, SVP of education for Itesso. “The highest net contribution channel Read More

How to convert calls, lower distribution costs

How to convert reservation calls into sales with lower distribution costs

Reservation On Mar 28, 2015  By  0

Hotel revenue managers are looking to reduce distribution costs by encouraging direct bookings; however, most only are focusing on increasing online bookings at their hotel Read More

When is the Right Time to Re-think About Your Hotel’s Business Model

When is the Right Time to Re-think About Your Hotel’s Business Model?

Blog, Hospitality On Mar 28, 2015  By  1

Nowadays many hoteliers are stuck in a commodity mindset, as they find it very difficult to come up with new ways to increase hotel revenue Read More