Booby traps and secret passages, solving puzzles and venturing into the unknown. The greater the goal, the harder the journey will be, and the pitfalls Read More

The end of the year may be fast approaching; however, skilled revenue managers have been reviewing the year ahead as each day rolls into system Read More

Webster’s Dictionary defines ‘generation’ in various ways. One definition is…”all of the people born and living at about the same time, regarded collectively”. Another is…”a Read More

Remember that whiz kid in reservations? He had grown up with computers and seemed able to fly around the property management system with natural ease Read More

Let’s start with RevPAR It is the cornerstone of the hotel world and rightfully so. It is the product of occupancy and rate smashed together. Read More

According to a Cornell University study, 59 percent of chain restaurants and 79 percent of independent restaurants use social media: It’s a booming marketing tactic Read More

As summer’s warm breezes and lush, green growth transform into the vibrant colors and crisp air of the fall season, another familiar season arrives in Read More

Travel customers have an unprecedented number of options to shop and book hotels, with new competitors constantly jumping into the distribution channel pool. Determining what Read More

Big challenges in 2019: More people eating home as restaurant prices outstrip supermarkets’, while paychecks lag behind, sitdown restaurants converting to fast-casual, serving upscale food, Read More

‘A new hotel without a spa? Is that even possible within the hotel brand that we want? Probably not as per brand standards. Seems like Read More