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Total Revenue Management: Are Hotels Talking About It or Doing It?
In April 2013 I wrote an article for Hospitality Upgrade magazine about Total Revenue Management. My premise was that by the year 2020 the industry Read More

Revenue Management trends at the end of the decade, or Hindsight 2020
Revenue Management is a set of optimal strategies that are aimed to yield the highest potential revenues and profits for capacity-constrained and perishable assets (hotel/hostel Read More

2020: A Vision for Revenue Management in the Next Decade
As we quickly approach the year 2020, I thought it would be an opportune time to highlight some of the key challenges and opportunities that Read More

What Do Your Hotel Spa Guests Want?
We all know the industry mantra: hotel spas face multiple challenges; from stand-alone wellness access points such as spas or wellness centers to home-spa products. Read More

Direct and Indirect Sales, Which Channels Hotels Need to Utilize ?
It is surprising that hotel managers are satisfied with their online direct sales (through their websites) when they ought not to be as there is Read More

Eight myths about OTAs
In recent years, the hotel sector has internalised and accepted a number of statements about OTAs that are imprecise at best, if not completely false Read More

The Future of Revenue Management with the OTA’s Part II, Rev+ by Expedia
In our previous article, The Future of Revenue Management with the OTA’s , we highlight the rules of revenue management, and the professionals who practice it Read More

The Future of Revenue Management with the OTA’s
Nowadays hotel revenue management has become a somewhat controversial buzzword in hotel industry, back in the day, revenue management meant opening and closing availability and Read More

The future of Revenue Management leadership: What should Revenue Manager know?
While the hospitality industry has an ongoing need for managers at all levels, the need is even greater for revenue managers who possess the long-term mindset, capabilities and Read More

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019
ast year proved to be a strong one for the U.S. hotel industry, with occupancy, average daily rate (ADR), and revenue per available room (RevPAR) Read More