Why would the development of a revenue management strategy be important prior to the marketing plan development — and why is a revenue management strategy Read More

In January, Google announced that search results would include Google+ pages, and by extension, Google+ business pages.  Google+ has barely been a blip on many Read More

  We all have things that we have been wanting to do, intending to do, etc. but for whatever reason didn’t do in 2011. It Read More

  Distribution channels are channels are changing rapidly making the revenue manager’s job challenging but creative at the same time! Tracking the source of business Read More

Providing a consistent level of quality customer service is always a work in process for hotel managers.  Couple that with the fact that the labor Read More

  About the Book  Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 Read More

 Life used to be relatively simple for hotel revenue managers – the daily disciplines were relatively straightforward – check the reports, balance the inventory, check Read More

A recent Cornell University Study found “hotels that price above their local competitors to be the most aggressive revenue managers. (This study) – also suggests Read More

Robust Revenue Management systems have been the drivers behind the industry’s ability to drive ADR and REVPAR in 2004 and will continue to be the Read More

At a recent regional General Manager’s meeting, I was invited to facilitate a discussion on the revenue management process and the GM’s role.  There were Read More