Revenue Management

Although perceived as a service industry, hotels today are essentially a real estate business, with owners utilising guest service as a tool to maximise financial Read More

Many hoteliers struggle with the same revenue management questions, especially during times of significant market uncertainty, like we are currently experiencing. Never fear; I’m here Read More

Implementing a revenue strategy comes with a unique set of challenges, on top of the existing challenges facing hotels at the moment due to the Read More

Since the advent of casino loyalty clubs, data has been a core component of gaming revenue management. Loyalty clubs not only boost lifetime value of Read More

Let’s face it, there is a real “booking war” going on between hotels and Airbnb for every guest and every roomnight. Airbnb may have won Read More

In part one of this article, we explored what is considered best practice for an on-property revenue manager today, how hotel groups can establish and cover Read More

The new reality of lower occupancy and limited corporate and international demand in 2021 is forcing hoteliers to rethink their commercial strategies and limit operational Read More

With so much focus on getting heads in beds amidst the constant drama of COVID-19, hoteliers can forget that there are other profit makers built Read More

It is time to rebuild revenue in hotels all over the world. The competition will be fierce since the supply will be much higher than Read More

This article explores the rise of mobile bookings in 2020, and how an A/B test on our mobile booking engine resulted in 33% increased conversion Read More