Spa Reservations Training Tips

Beauty. Spa. Wellness. What is the Next Big Trend for Hotels?

Spa On Jul 27, 2016  By  0

A new upscale hotel development without a spa or wellness centre? Quite probably no. What not that long ago was a differentiating service element now Read More

Spa Reservations Training Tips

Hotel Spa Reservations Training Tips

Spa On Mar 5, 2014  By  0

Having spent most of my career presenting sales training for hotel front desk and room reservations agents, it has been interesting these last few years Read More

Hotel Spa Reservations Training Tips

Hotel Spa Reservations Training Tips

Spa On Feb 19, 2014  By  0

Having spent most of my career presenting sales training for hotel front desk and room reservations agents, it has been interesting these last few years Read More

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A Spa With Just One Guest: You and Yourself

Spa On May 22, 2013  By  0

Spas, even the most glamorous ones, can elicit their share of cringe-inducing moments. There’s the awkward scene in the locker room. The forced “relaxation room” Read More

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The Spa Experience

Spa On Apr 15, 2013  By  0

 Over the past decade the spa industry has been booming all over the world. Many spa associations, spa certifications, spa academies, and spa awards have Read More

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Spa Economics & Metrics: Do you really know how your spa is doing? Part I

Spa On Oct 20, 2012  By  0

 Is the Spa Industry Fiscally Healthy? We all know that any new four or five-star resort and many luxury urban hotels need to have a Read More

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Spa Economics & Metrics: Do you really know how your spa is doing? Part II

Spa On Oct 20, 2012  By  0

 Spa Metrics: The Data is Available But What Do We Do With It? Ben Campsey Over the years I have been privileged to work with Read More

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The Art of Spa Retail: Customizing and Continuing Your Guest’s Experience

Spa On Jul 19, 2012  By  0

 Retail can play a significant role in a spa’s success. A signature line can add additional senses that deepen your guests’ experience while in your Read More

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Using Spa Management Systems to Enhance Profitability

Spa On May 15, 2012  By  0

The spa industry, like all business sectors, is continually monitoring performance to ensure they”re meeting revenue and profit targets. Software tools have been available for Read More

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Top 5 Ideas for Spa and Salon Promotions Exclusive

Spa On May 7, 2012  By  0

Source Gooroogroup.com   Here are some ideas on how to use Closely for your beauty services business: 1. Take your Offline Promotions Online You may already run Read More