Through numerous revenue management examples from the hospitality industry and a running case example throughout the book, students will discover how they can incorporate revenue management principles and best practices. The core of revenue management of a hospitality organisation is to, as the authors explain, “charge the right price, to the right customer, for the right product, through the right channel, at the right time.” The book is intended for students with prior knowledge and understanding of the hospitality industry, and will explain what they need to know and how to be successful.
Table of Contents
Chapter 2: Strategic Pricing.
Chapter 3: Value.
Chapter 4: Differential Pricing.
Chapter 5: The Revenue Manager’s Role.
Chapter 6: Forecasting Demand.
Chapter 7: Inventory and Price Management.
Chapter 8: Distribution Channel Management.
Chapter 9: Evaluation of Revenue Management Efforts in Lodging.
Chapter 10: Revenue Management for Food and Beverage Services.
Chapter 11: Evaluation of Revenue Management Efforts in Food and Beverage Services.
Chapter 12: Specialized Applications of Revenue Management.
Chapter 13: Building Better Business.