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Professor Sherri Kimes: Global Expert in Revenue Management

Professor Sherri Kimes is considered one of the top thought-leaders and experts in Revenue Management (RM) globally. She has been actively working in the field since 1988, and she has helped educate many of the industry’s top leaders.

She frequently engages with corporate, government, education, advisory, legal, and private equity organizations. In these roles, she serves as an expert witness, consultant, keynote speaker, and workshop leader.

Cornell University Faculty & Academic Leadership

Professor Sheryl E. Kimes is a distinguished professor of operations management in the School of Hotel Administration at Cornell University. From 2005 to 2006, she served as the interim dean of the Hotel School. Prior to that, she was the school’s director of graduate studies from 2001 to 2005.

In her teaching role, she instructs courses in restaurant revenue management, advanced revenue management, service operations management, and advanced hospitality operations management.

Research, Awards, and Recognition

Dr. Kimes’s research interests include revenue management and forecasting in the restaurant, hotel, and golf industries. Consequently, her expertise is widely recognized.

She received the Lifetime Achievement Award from the College of Service Operations of the Production and Operations Management Society. In addition, she was honored with the Industry Relevance Award by the Cornell University Center for Hospitality Research in 2010.

She was also awarded the La Quinta Research Fellowship and has received 20 university research grants. Dr. Kimes has been listed in Who’s Who and was named the Cornell University School of Hotel Administration Graduate Teacher of the Year three times.

Publications and Consulting Work

Dr. Kimes has a prolific publication record, including more than 50 articles in leading journals. These journals include Interfaces, Journal of Operations Management, Journal of Service Research, and the Cornell Hotel and Restaurant Administration Quarterly. Moreover, she is the author or co-author of over 30 national and international conference papers and has been an invited speaker at numerous international conferences.

Professor Kimes serves as a consultant to many business enterprises around the world. Her work focuses primarily on maximizing revenue management practices. She has consulted for major hospitality groups, including Hyatt Hotels and Resorts, Walt Disney World Resorts, Yum Brands, The Peninsula Group, Aramark, Starwood Asia-Pacific, and Troon Golf.

Educational Background

Professor Kimes earned her doctorate in operations management in 1987 from the University of Texas at Austin. She also holds:

• An M.B.A. from New Mexico State University.
• An M.A.P.A. from the University of Virginia.

• An A.B. from the University of Missouri.