-
Join Our Community:
-
-
Most Viewed
-
Upcoming Events
Recent Articles

Why can’t tech companies scale in our industry?
As I have been accumulating industry knowledge and experience over the last 20 years in different roles, I started realizing that there’s a huge knowledge Read More

Social Bookings, The Next Frontier in Direct Revenue
A new trend in China is turning the “Direct Bookings” paradigm on its head. A hybrid model between third-party distribution and direct bookings is taking Read More

Are revenue managers spending enough time actually generating revenue?
It’s the middle of a pandemic. Do you know what your revenue managers are up to? Even before work from home and Zoom-only interactions, the Read More

Moving the Distribution Landscape Beyond ‘Hotel Room Only Distribution’
The hospitality industry grows more and more competitive each day with the emergence of new hotel brands and other industry players. The key to succeeding Read More

Revenue Strategies for Boutique Hotels
The market is poised for boutique hotels to make an impact on the hotel industry like they never have before. With an expected soft landing Read More

5 simple steps to boost your hotel website’s conversion rate
Do you find your website generating a large volume of traffic but not yielding enough conversions? This is one of the greatest challenges many hoteliers Read More

6 Instagram Strategies That Can Make Your Hotel A Paradise Exclusive
If you look at Instagram as a continent with 500 million inhabitants, then it will be a shot to the arm when you consider how Read More

10 Steps to Business Plan Development 2017
This article is designed to include the keys to business planning and development success but there are changes occurring in our industry that require monitoring. Read More

The impact of Marriott + Starwood loyalty program reciprocate benefits after the merge.
Hotels are getting more people to join their loyalty programs than ever before. Now they just need to raise their engagement levels to keep them Read More

Resort Reservations Agents: It’s NOT Our Job To Help Them Find What’s Available, But Rather To Help Them Decide To Book Right Now
Besides providing reservations sales training and telephone mystery shopping for the lodging industry, many companies have hired me to do consulting regarding their overall sales Read More