Recent Articles

14 Meetings Technology Trends to Watch for 2014.

Why can’t tech companies scale in our industry?

Tech On Feb 19, 2023  By  0

As I have been accumulating industry knowledge and experience over the last 20 years in different roles, I started realizing that there’s a huge knowledge Read More


Social Bookings, The Next Frontier in Direct Revenue

Reservation On Oct 15, 2022  By  0

A new trend in China is turning the “Direct Bookings” paradigm on its head. A hybrid model between third-party distribution and direct bookings is taking Read More

Revenue Manager 10

Are revenue managers spending enough time actually generating revenue?

Revenue Manager On Mar 15, 2021  By  0

It’s the middle of a pandemic. Do you know what your revenue managers are up to? Even before work from home and Zoom-only interactions, the Read More

12 tips on How to disrupt the growth in OTA bookings

Moving the Distribution Landscape Beyond ‘Hotel Room Only Distribution’

GDS On Jun 15, 2020  By  0

The hospitality industry grows more and more competitive each day with the emergence of new hotel brands and other industry players. The key to succeeding Read More

Revenue strategies

Revenue Strategies for Boutique Hotels

Back To Basics On Oct 12, 2016  By  0

The market is poised for boutique hotels to make an impact on the hotel industry like they never have before. With an expected soft landing Read More

hotel website’s conversion rate

5 simple steps to boost your hotel website’s conversion rate

SEO On Oct 12, 2016  By  0

Do you find your website generating a large volume of traffic but not yielding enough conversions? This is one of the greatest challenges many hoteliers Read More

Instagram Strategies for  Hotel

6 Instagram Strategies That Can Make Your Hotel A Paradise Exclusive

Social Media On Oct 12, 2016  By  0

If you look at Instagram as a continent with 500 million inhabitants, then it will be a shot to the arm when you consider how Read More

10 Steps to Business Plan Development 2017

10 Steps to Business Plan Development 2017

Hospitality On Oct 1, 2016  By  0

This article is designed to include the keys to business planning and development success but there are changes occurring in our industry that require monitoring. Read More

The impact of Marriott + Starwood loyalty program reciprocate benefits after the merge

The impact of Marriott + Starwood loyalty program reciprocate benefits after the merge.

Blog, Hospitality On Sep 27, 2016  By  0

Hotels are getting more people to join their loyalty programs than ever before. Now they just need to raise their engagement levels to keep them Read More

Hotel Spa Reservations Training Tips

Resort Reservations Agents: It’s NOT Our Job To Help Them Find What’s Available, But Rather To Help Them Decide To Book Right Now

Reservation On Aug 8, 2016  By  0

Besides providing reservations sales training and telephone mystery shopping for the lodging industry, many companies have hired me to do consulting regarding their overall sales Read More