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Bonnie Buckhiester is the principal of Buckhiester Management Limited, the leading Revenue Management consulting and developmental training firm in North America for the hospitality industry. Founded in 1995, now with offices in Vancouver, Seattle and Washington, DC,

Ms. Buckhiester’s career in travel, tourism and hospitality is extensive and multi-dimensional including positions as Senior Vice President, Operations for a major North American hotel REIT; General Manager for two 4½-diamond hotels, and General Manager Operations for a major tour operator. Her diverse product knowledge of hotel, tour, cruise, air, rail and car rental inventories offers a unique cross-fertilization of industry strategies.

She holds a Bachelor Degree from the University of Illinois, a Certification in Revenue Management from Cornell University and a Certification from the Hospitality Managers Development Course at Guelph University. She is also a member of the prestigious industry organization, the International Society of Hospitality Consultants and sits on the Board as Vice President for this highly respected organization. Ms. Buckhiester is a sought after speaker internationally for both the hospitality industry and interdisciplinary events & conferences, as well as an accomplished author of numerous industry articles and a regular columnist for HotelNewsNow.

Ms. Bonnie is also the co-creator of REVRoadMap®, a proprietary, trademarked Revenue Management (RM) business process designed to enable clients to develop RM as a core competency with full integration of both strategic and tactical skills.

This process is supported by comprehensive RM audits and by REVolution®, a one-of-a-kind Learning Program comprised of practical decision support tools, interactive workshops and coaching sessions for Revenue Teams. This “toolkit” is designed to guide users through the most critical components of RM in both rooms and food and beverage. It offers a perfect bridge between everyday practices and high-tech solutions.

With this proprietary approach and hands-on toolkit, Buckhiester Management offers RM development at all levels focusing on practical application rather than theory. Buckhiester’s unique processes have yielded extraordinary incremental revenue levels for over 600 hotels and resorts in 20 countries, with ROI results typically less than 8 weeks. Clients include brands such as Accor, Fairmont, Pan Pacific, Best Western, Delta, Dolce, Joie de Vivre, as well as ownership companies such as Oxford Properties and Strategic Hotels.