glossary: C

Consortia and Travel Management Companies (TMCs) are large groups of Travel Agencies often driven by multinational companies that have joined together to form a Consortia, Examples of Consortia are American Express, Carlson Wagonlit, BCD Travel or HRG.. Originally started to assist smaller Travel Agencies, Consortia have grown to become major players in the travel industry. By joining … Continued

Consumed revenue is the amount of revenue actually generated from reservation activities in which the guest has completed the stay that recorded once a customer has checked out and paid for their hotel room. In other words, consumed revenue depends on when the customer actually completes their stay, rather than when the hotel is booked. … Continued

Consumed Room Nights is the total number of room nights actually sold in which the guest has completed the stay, where room nights are the number of rooms that are sold or occupied for a given period of time.

Consumed Stay is a stay in which the guest has actually checked out of the hotel, where stay is the period of time that a customer stays in a guest room of a hotel.

A continental breakfast is a small light morning meal typically consisting of pastries and baked goods, fruits, toast, and coffee. The term “continental breakfast” refers to the continent of Europe and the style of breakfast enjoyed in European cultures. Serving a continental breakfast in your hotel or bed and breakfast can be a great way to bring … Continued

Hotel Corporate ID / codes is a unique booking numeric identifier assigned by the hotel chain to corporate companies that allow companies to book rooms for their employees, contractors, or other associates (like corporate guests or on-site interviewees) at a discounted rate , normally hotel provide discounts rates of 10–15% on the best available rate … Continued

The average cost incurred for each room night reserved through advance bookings.

The average cost incurred for each room night occupied.

Refers to an amount, fees or commission paid to the credit card companies on the basis of a contracted percentage of credit card charges accepted, Typically, hotel payment processing fees on transactions range from about 0.7% to 3.5%, and that eats into profits.

Cut-off date (which are very similar to release dates), is the date hotel set a time limit when room or group block / allotment reservations must be made, and the guest actual arrival. By “made,” we mean either the date rooming list is due to the hotel or, payment methods to guaranteed the booking, otherwise … Continued