glossary: H

Half board is a meal package offered by hotels specially in resorts includes two meals. One of these meals is breakfast while the other is lunch or dinner. The decision between lunch or dinner would depend on the hotel policy or, sometimes, the guests’ preference. However, most hotels and resorts offer breakfast and dinner. The … Continued

High (Peak) Season is a time lag between high & low seasons in the travel market, during which average room rates, optimum revenues and room/suite occupancy rates are generated.

A hotel management system is a set of hotel software solutions that streamline and keep operations flowing and manage all hotel operations seamlessly.

hotel is a managed building or establishment which provides guests with a place to stay overnight – on a short-term basis – in exchange for a paid basis. The rooms are provided with most modern facilities like, AC, bathrooms, TV, hairdryer, iron board, etc. Most of the hotels have provision for food & beverage all … Continued

Hotels are classified according to the hotel size, location, target markets, levels of service, facilities provided, number of rooms, ownership and affiliation etc. Besides these classifications hotels are often classified with the Star, Diamond or Crown system, depending on geographic location (In fact, most organisations that provide star ratings in each country are independent agencies and not … Continued

The hospitality industry refers to various businesses and services linked to leisure and customer satisfaction. A defining aspect of the hospitality industry is that it focuses on ideas of luxury, pleasure, enjoyment, and experiences instead of catering to necessities and essentials. Hospitality industry may include: Food & Beverage services (restaurants, cafés, bars, clubs etc.) Hotel / Lodging … Continued

Hotel Market Intelligence is the gathering, analysis and dissemination of information relevant to hotel markets. This information’s purpose is to help you make effective decisions concerning the distribution of your hotel’s room nights. Is your hotel’s pricing competitive Is your hotel performing well across channels? How are you doing head-to-head versus your nearby competitors? Those … Continued

Hotelligence reports is a very helpful tools for the revenue management that provide historical electronic booking data from the Global Distribution Systems (GDS), including information on business sources, rates and length-of-stay patterns, for both individual subscriber properties and their local competitive sets. The report represents a partnership between TravelClick and three of the largest global … Continued

Hotelligence Future Pace report is another helpful tool for the revenue management that provides a forward-looking snapshot competitive booking data from GDS channels of room nights, revenues, average daily rates and market penetrations for future dates within the current month and next two months. The report is a supplement to TravelClick’s popular Hotelligence report highlighting … Continued