Susan Gunelius

Susan Gunelius is President & CEO of KeySplash Creative, Inc. (, a marketing communications company offering copywriting, content, email marketing and other writing services as well as marketing and brand strategy, coaching, and consulting services. She has 30 years of marketing experience including a decade in Corporate America directing marketing programs for some of the … Continued


Mireille is a marketing and tourism expert. She crafts compelling marketing strategies using the latest techniques to attract, engage, and retain customers. Her deep understanding of consumer behavior and attention to detail drive measurable results for business growth. Find her exploring the world for new marketing insights to help clients stay ahead. Mireille is a … Continued

Tom Costello

Tom Costello, Senior Vice President at Newman Kelly Real Estate Investment Services, and he represent clients who own commercial real estate assets located throughout Texas. Tom began his  career as an industrial properties broker in 1984 and have worked for Daum Business Properties, Scher-Voit Commercial, Southern Real Estate, and Marcus & Millichap, before joining Newman … Continued

Martin Kubler

TL/DR: 20+ years in exec. positions in Europe & the Middle East. Hotelier turned consultant, advisor, mentor, coach, and freelance journalist. After 16 years in the Middle East now based in Stockholm, Sweden. Chief Sloth at The Gluttonous Sloth, mentor at the Institute of Hospitality, Otolo, and GLEAC, freelance writer for Hotel & Catering News … Continued

Erica Garza

Erica Garza is a contributing writer for the brands Brillia, Brillia Health, and Legacy, creating data-driven articles and infographics on ADHD, mental health, immune health, fertility, and sexual health. she takes great pride in diving into dense research and helping to convey the latest scientific findings on these topics to the everyday consumer. Erica is … Continued

Cory Masters

Cory Masters is a dynamic professional with 10+ years of experience working across hotel and hospitality management, accounting, financial management, office management, and operations. She’s passionate about elevating other professionals in the community, using her 4 years as an Assistant Hotel Manager at Four Seasons to share the lessons she’s learned about managing guest interactions, … Continued

Melody Ciria

Melody Ciria is an SEO Specialist for E-Marketing Associates. She plays an integral role on all aspects of digital marketing ranging from PPC, SEO, Social Media and analytics. Melody has over 15 years experience in digital marketing, her goal is to apply her background in psychology to develop strategic campaigns that will push the limits … Continued

Neil Salerno

Neil Salerno Owner, Hotel Marketing Coach passed away February 2011 Neil Salerno worked for several prestigious hotel management companies. He held positions in sales, marketing, and management operations as an associate, department head, and vice president for companies such as: W. B. Johnson Properties, Servico, Inc., The Peabody Hotel Group, Marcus Corporation, Remington Hotels, and … Continued

Kirby Payne

Kirby D. Payne, CHA, is president of Tiverton, RI-based HVS/American Hospitality Management Company, a full-service hotel-management company with offices in South Florida and Dallas. The company has operated hotels throughout the United States and served a multiplicity of clients, including lenders, airport authorities, law firms and individual investors. Payne, a 50-plus-year hotel-industry veteran, served as … Continued

Matt Bitzer

Matt is the co-founder and benevolent overlord of the Blue Magnet Interaction . From his humble origins as marketing manager for a small hotel online marketing agency to his rise to power at the head of ecommerce for tow flagship Hilton properties in the Washington DC area.  Matt’s entire career resides at the nexus of … Continued