Archives: Authors

Max Starkov is a leading hospitality and online travel industry technologist, consultant, and digital strategist with more than 30 years of experience. His expertise covers hospitality technology, digital marketing, hotel online distribution, revenue management, OTA channel management, CRM, and branding strategies. Career and Leadership Max was the Founder, President & CEO, and later Board Director … Continued

Larry Mogelonsky is the Managing Partner of a leading hotel consultancy helping independent luxury hotels achieve their goals and guiding hospitality tech companies to better align their solutions with real industry needs. Together with his son Adam, Larry is recognized as one of the most published authors in global hospitality, contributing weekly to major industry … Continued

Judith L. Singer, Ed.D., ISHC, is the President & Co-Owner of Pompano Beach, Florida-based Health Fitness Dynamics, Inc. (HFD Spa) (www.hfdspa.com) an internationally recognized and pioneering spa consulting company that specializes in planning, marketing and operational advisory services for spas within fine hotels, resorts, day spas and mixed-use developments. HFD is dedicated to helping spas … Continued

Jean Francois Mourier – Entrepreneur and Revenue Management Expert Jean Francois Mourier is a successful entrepreneur and international executive with extensive experience across finance, hospitality, software, pricing, and revenue management. He excels in driving change, leading negotiations, and building high-performing teams. Fluent in English, French, and German, he brings global insight and strong communication skills … Continued

Frédéric Gonzalo is a seasoned marketing and communications professional with over 20 years of experience in the travel and tourism industry. As a consultant, blogger, and keynote speaker, he is passionate about helping destinations, independent hotels, restaurants, and attractions embrace digital transformation. In early 2012, Frédéric founded Gonzo Marketing, where he works as a strategic … Continued

Daniel Edward Craig is a former hotel general manager and the founder of Reknown, a consultancy specializing in social media strategy, online reputation management, and digital marketing for hotels and travel brands. He also collaborates with ReviewPro as an Industry Advisor for Engagement. With over 20 years of experience in the hospitality and travel industries, … Continued

Carol Verret was the founder of Carol Verret Consulting & Training provides consulting and training services to companies and organizations in the areas of customer service and sales and marketing. Carol Verret passed away in Dec. 5th , 2012 after long 8 years battle with breast cancer.

Doug Kennedy: Your Expert in Hospitality Training & Consulting Doug Kennedy, President of Kennedy Training Network (KTN), is a globally recognized authority in hotel sales, guest service, reservations, and front desk training. With a career spanning over three decades, Doug has become a cornerstone of the lodging and hospitality industry’s conference circuit, sharing his unparalleled … Continued

Vikram Singh: Global Hospitality and Travel Thought Leader Vikram Singh is a recognized global thought leader in the hospitality and travel industry.With more than 20 years of experience in both hospitality and technology, Vikram has delivered portfolio-wide audits, asset turnaround strategies, and high-level consulting services to real estate investment funds and property management groups around … Continued

Kelly McGuire – Analytics Evangelist and Hospitality Revenue Management Expert Kelly McGuire is an analytics evangelist with a passion for helping the hospitality and travel industries unlock the power of data-driven decision making. She specializes in connecting the dots between strategy, business processes, technology, and execution to drive measurable results. With a strong background in … Continued