As vaccination programs continue to find success against Covid-19, lockdown policies are easing, and hotels are reopening. Tentative steps are being made toward the resumption Read More

Today’s article is aimed at both hotel owners And PMS: it gives a global vision of the factors at play to optimize the PMS – Read More

Although perceived as a service industry, hotels today are essentially a real estate business, with owners utilising guest service as a tool to maximise financial Read More

Many hoteliers struggle with the same revenue management questions, especially during times of significant market uncertainty, like we are currently experiencing. Never fear; I’m here Read More

Implementing a revenue strategy comes with a unique set of challenges, on top of the existing challenges facing hotels at the moment due to the Read More

The hotel business is a retail business and in order to stay on top of your business, you must fully and completely balance your daily Read More

Since the advent of casino loyalty clubs, data has been a core component of gaming revenue management. Loyalty clubs not only boost lifetime value of Read More

Let’s face it, there is a real “booking war” going on between hotels and Airbnb for every guest and every roomnight. Airbnb may have won Read More

In part one of this article, we explored what is considered best practice for an on-property revenue manager today, how hotel groups can establish and cover Read More

The new reality of lower occupancy and limited corporate and international demand in 2021 is forcing hoteliers to rethink their commercial strategies and limit operational Read More