We asked our partners at the Cornell Center for Hospitality Research to comment on what they are seeing in terms of trends that will impact Read More

Nowadays the web has become a powerful search engine tool for travelers. Hence hotels must make sure that their websites transmit quality, professionalism and credibility Read More

In looking back at 2014, it seems that a major topic at all hotel industry conferences was the seemingly ever-increasing costs of customer acquisition. Numerous Read More

In more than 15 -year “adult” career, I have often enjoyed the opportunity to speak with younger hoteliers about careers, finding some times specially in Read More

Once again, we’ve scoured the globe internet to bring together the The Master List of Worldwide Hotel Openings for the new year. But this year, we’ve did our best Read More

By now you have seen dozens of articles with trends and predictions for what the hospitality industry should expect in 2015. I’m not going to Read More

It’s a great time to be in revenue management! Demand is up, rates are raising, and the revenue management discipline is getting attention at the Read More

If your hotel or call center is like most in the industry, chances are that you experienced a notable resurgence in phone inquiries for hotel Read More

Since the revenue management inception started in the early 80’s, thousands of hotels and just about every airline have implementing revenue management successfully.  In many Read More

Last week we went through how revenue management can use the displacement calculation with many examples where in most of them at first thought it Read More