Recent Articles

language

Why your hotel website should offer more than one language

SEO On May 26, 2015  By  0

  Nowadays, the majority of travellers use the Internet as their primary tool for discovering parts of the world they want to visit, attractions they Read More

Check List

Hotel Front Desk Training Checklist Circa 2015

Hospitality On May 26, 2015  By  0

If someone would have surveyed hotel managers 15 or 20 years ago about the future role of their front desk staff, my guess is that Read More

Kick out

“I’m out of here.”: 10 Ways Your Booking Engine Is Pushing People Out The Door Part 2

Reservation On May 24, 2015  By  0

The push to shift from dependency on OTAs and increase direct bookings has inspired hotels of all sizes to spend billions on driving traffic to Read More

REVENUE STRATEGY

WHICH REVENUE STRATEGY IS BEST FOR YOUR HOTEL?

Revenue Management On May 21, 2015  By  0

What is Dynamic Pricing? In this series we will discuss many of the revenue strategies and products that are available to hotels today. Let’s start Read More

hotel and flight wifi

All you need to know (probably) on hotel and flight wifi [INFOGRAPHIC]

Tech On May 21, 2015  By  0

You hear lots about our expectations of wifi – the need to get to information quickly means we expect it to be freely available. Vouchercloud Read More

Reducing Food and Beverage Costs

Fixed expenses aren’t really fixed

Hospitality On May 21, 2015  By  0

Somewhere on most hotel financial statements, usually towards the bottom, is a major heading called Non-Operating Income and Expense. Before the 11th Edition of the Uniform Read More

Financial & Competitive Advantages of an Effective Hotel SEM Strategy

Financial & Competitive Advantages of an Effective Hotel SEM Strategy

SEO On May 19, 2015  By  0

The following article was published in the Spring 2015 Boston Hospitality Review. Published with the permission of Boston University’s School of Hospitality Administration and the Read More

Kick out

“I’m out of here.”: 10 Ways Your Booking Engine Is Pushing People Out The Door

Reservation On May 14, 2015  By  0

The minute they enter your booking engine, you’ve got ‘em right where you want them. They’re seconds away from hitting Book Now. You’ve pulled them past Read More

HSMAI ROC attracts leading Revenue Managers from Asia Pacific

HSMAI ROC attracts leading Revenue Managers from Asia Pacific

Revenue Management On May 13, 2015  By  0

The 2015 HSMAI ROC, Revenue Optimisation Conference held on April 22nd at the Raffles City Convention Centre in Singapore was a one-day interactive program featuring Read More

How to win in revenue management

How to win in hotel revenue management

Revenue Management On May 7, 2015  By  0

The hotel industry is close to peak pricing, if not already there. If we truly are at the top of the cycle, with hotel revenue Read More