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A Social Media Refresh for Hotels

A Social Media Refresh for Hotels

Social Media On May 10, 2010  By  0

Social media programs tend to start with a flurry of activity and then either take over our life or fade into obscurity. At one end Read More

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Basic Yield Management For Golf Industry Part I

Golf On May 6, 2010  By  0

Abstract For more than 20 years, yield management has been an indispensable tool for increasing profits within the highly competitive airline industry. The technique has Read More

Golf

Basic Yield Management For Golf Industry Part II

Golf On May 6, 2010  By  0

Application within Other Industries The practice of yield management began to expand beyond the airline industry starting in the early 1990s. Hotels, cruise lines, car Read More

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Basic Yield Management For Golf Industry Part Part III

Golf On May 6, 2010  By  0

  Demand Management Decisions Central to yield management are the decisions needed to estimate demand and its characteristics, and to manage that demand using price Read More

how to get your staff upselling

How to get your staff Upselling

Back To Basics On May 5, 2010  By  0

Upselling is something we are all exposed to from time to time. And whether you sell meals, bedrooms or widgets, it’s a technique that can Read More

new Customers

Do you really need new Customers? What Hospitality Businesses can learn from Retail

Hospitality On May 4, 2010  By  0

Many in the Hospitality Industry felt they knew everything about the Customer Experience. Even the very definition of Hospitality percolated with terms like care, attention, Read More

10 YouTube

10 YouTube “Do’s and Don’ts” for Your Hotel

Youtube On Apr 28, 2010  By  0

Video can be a very powerful tool for businesses of any size, but YouTube‘s free-to-use model, ease of use and mass market audience means it’s Read More

Revenue Management: Maximizing Revenue in Hospitality Operations

Revenue Management: Maximizing Revenue in Hospitality Operations

Books On Apr 24, 2010  By  0

  Revenue Management provides a solid understanding of revenue management’s key concepts and the selective application of its most effective strategies for hospitality operations. This Read More

Hotel Bookings Migrate From Web Sites To Facebook & iPhones

Hotel Bookings Migrate From Web Sites To Facebook & iPhones

Facebook On Apr 14, 2010  By  0

Resulting from more and more hotels guests using smartphones and referring to Facebook for their travel needs, a select number of social media savvy hotels Read More

34 Ways to Use YouTube for Business

34 Ways to Use YouTube for Business

Youtube On Apr 12, 2010  By  0

YouTube’s not just for posting silly videos of sleepwalking dogs and other embarrassing moments — it can also be used as a highly effective business Read More