Recent Articles

how to get your staff upselling

How to get your staff Upselling

Back To Basics On May 5, 2010  By  0

Upselling is something we are all exposed to from time to time. And whether you sell meals, bedrooms or widgets, it’s a technique that can Read More

new Customers

Do you really need new Customers? What Hospitality Businesses can learn from Retail

Hospitality On May 4, 2010  By  0

Many in the Hospitality Industry felt they knew everything about the Customer Experience. Even the very definition of Hospitality percolated with terms like care, attention, Read More

10 YouTube

10 YouTube “Do’s and Don’ts” for Your Hotel

Youtube On Apr 28, 2010  By  0

Video can be a very powerful tool for businesses of any size, but YouTube‘s free-to-use model, ease of use and mass market audience means it’s Read More

Revenue Management: Maximizing Revenue in Hospitality Operations

Revenue Management: Maximizing Revenue in Hospitality Operations

Books On Apr 24, 2010  By  0

  Revenue Management provides a solid understanding of revenue management’s key concepts and the selective application of its most effective strategies for hospitality operations. This Read More

Hotel Bookings Migrate From Web Sites To Facebook & iPhones

Hotel Bookings Migrate From Web Sites To Facebook & iPhones

Facebook On Apr 14, 2010  By  0

Resulting from more and more hotels guests using smartphones and referring to Facebook for their travel needs, a select number of social media savvy hotels Read More

34 Ways to Use YouTube for Business

34 Ways to Use YouTube for Business

Youtube On Apr 12, 2010  By  0

YouTube’s not just for posting silly videos of sleepwalking dogs and other embarrassing moments — it can also be used as a highly effective business Read More

Revenue

Revenue Management for the Hospitality Industry Part II

Revenue Management On Apr 10, 2010  By  0

How does it all work? Market Segment Identification: The first and foremost step in a hotel RM system is the identification of the various market Read More

Revenue Management for the Hospitality Industry

Revenue Management for the Hospitality Industry Part I

Revenue Management On Apr 10, 2010  By  0

  introduction When you stayed in that luxury hotel during your last vacation, did you check what your neighbor paid for her room? If she Read More

Golf 10

Golf in the Millennium: Boom or Bust? Yield Management: Maximize Play And Revenue

Golf On Apr 2, 2010  By  0

Public golf courses have a limited number of tee times each day. Once they expire, the opportunity for selling them is lost forever. Times are Read More

10 Steps

10 New Budgeting Steps For 2010

Budgeting On Apr 1, 2010  By  0

The budget presentation season is upon us and the outlook is as uncertain as ever.  Many owners/investors are not able to pay their debt service Read More